Save yourself time with the My Account app through scheduling appointments, requesting callbacks from representatives, and viewing estimates of your technician's time of arrival.
Gain access to quickly pay your bill, change your Comcast account password, and adjust your WiFi settings for when you're on the go! Gain information about service outages in your area, your service center, and about your service's connection status all from your mobile device!
• Pay your Comcast bill using a credit card or bank account
• View your bill and bill history
Manage Your Account Information
• View accounts information
• Change your password
• Edit your contact phone number and email address
• View the channel lineup included with your TV package
• View information about your internet usage (***Not available in all markets)
• View your Comcast Digital Voice number
Setup and Troubleshooting
• View and update your WiFi settings (Network name and password) for most Xfinity gateways
• Where applicable, the ability to disable using your Xfinity gateway as an xfinitywifi hotspot.
• Program your remote control to your TV
• Check your connection status
• Troubleshoot device issues
• Cancel and reschedule service appointments
• View technician's estimated time of arrival
• Request a callback from Comcast representative
• Find a service center